British Airways BA 787 9 Review 2019

British Airways BA 787 9 Review 2019

The British airways 787 9 “Dreamliner” is one of the newest & most advanced aircraft introduced in 2015 into BA’s long haul aircraft fleet being able to hold up to 216 passengers.

Is Boeing 787 9 The Dreamliner?

The 787 9 Dreamliner aircraft is exclusively made by Boeing and on British Airways they consist of 4 class aircraft covering First Class, Business Class, Premium Economy & Economy cabins.

What type of plane is a 787 9?

The Boeing 787 9 aircraft is a wide body aircraft primarily used for long haul routes. This aircraft can travel at up to 650mph and reduces noise pollution by up to 60%. Latest pressurization technology allows passengers to arrive at their destination feeling less fatigued.

british airways 787-9 seat mapThe First Class cabin seats have been reduced to only 8 seats from 14.

Club world (Business class) consists of 42 seats with two separate cabins.

Premium economy (World Traveller Plus) consists of 39 seats.

Economy ( World Traveller) consists of 127 seats.

The British airways 787-9 Dreamliner is 20% more fuel efficient than other similar sized aircraft.

The 787-9 travels at Mach 0.85, or about 650 miles per hour.

The Windows have been made to be 30% larger than similar sized aircraft.

The 787-9 Dreamliner use’s an advanced pressurisation system onboard resulting in cabin altitude reduced towards other aircraft. This technology enables passengers to land in their destination feeling more refreshed. (Read on to find out our experience of this).

The Business Class (Club World) product features New touch screen In-Flight entertainment systems, White Company mattress toppers & blanket.

Noise reduction headphones, seat USB & 3 Pin plug power sockets, fully lie-flat seats, newly improved dining options, fully dimmable window controls & footrest.

Our British airways 787 9 Business Class Experience

We booked our British Airways, Club World seats on the 787 9 “Dreamliner” almost ten months prior to departure. The cost of our flights from London Heathrow to the Seychelles Return for 2 x people would of cost us, if paying by cash approximately £7000.

To pay for our flights, we used 200k Avios Points (Peak) & a 241 British airways American Express Companion Voucher – Our review can be found by clicking here – >BA Amex Premium Plus Card <, plus £1150.00 in taxes saving us approx £5850.00.

If your not already aware, with British airways Business Class flights you receive complementary lounge access at your departure airports, Dedicated check-in areas, Priority Boarding & Fast track security.

To read our experience of the three different BA Business Class lounges at Heathrow Terminal 5 before our departure – Click here > British airways Business Class Lounge’s Terminal 5 Review <

Heathrow Terminal 5 Boarding Gate Review

After 2 hours of experiencing all three of the BA Lounges accessible to Business Class passengers in Terminal 5, we made our way to our departure boarding gate area C.

As we arrived at departure gate C, we observed one area surrounded by mid height glass walls containing a number of seats. Noticing a number of passengers seated we took a seat awaiting any update to our boarding information.

After a 10 minutes of not hearing any priority boarding announcements for our flight, we decided to seek out assistance. What we discovered was that located behind our waiting area, partially obscured by a lift shaft was our boarding gate zone.

This area was separated into three lanes, sign posted at the start of each lane by small signage depicting First / Business Class passengers, Premium Economy & Economy lanes. What we observed whilst queuing were lots of economy passengers clogging up the priority boarding lanes and being turned away by the BA staff for being in the Priority boarding lane.

After a few minutes waiting, our boarding passes were scanned & Passports checked and we made our way down a tunnel to our awaiting aircraft. 

Boarding the British airways 787 9 Dreamliner Business Class Cabin

 

BA 787 Business class cabinOur boarding passes were checked once again on entry and a Cabin crew member directed us left into the “Mini” Club World Business Class cabin (Rows 6 & 7).

The “Mini” Club World cabin is situated directly behind the First class cabin and consists of only two rows of business class seats & 14 seats in total. The “Mini” section is separated by a bulk head containing the cabin crews kitchen area, club world snack bar, refrigerators and toilets. Behind the bulkhead consists of another 4 rows of Business Class Seats containing 28 seats.

The BA 787-9 Dreamliner Club World cabins has a layout of two seats on the outer rows next to the windows. These two seats are positioned in a “Ying Yang” style so the window seat faces backwards with the adjoining aisle seat facing forwards.

The middle seats contain 3 Business Class Seats layed out with the outer seats on the aisles facing forwards and the middle seat facing backwards. Due to the middle seat sandwiched between the outer two seats, this has unfortunately been given the nickname “The Coffin Seat” as pictured below.

British airways 787-9 Club World coffin seat

Unfortunately, the layout with seats facing backwards in BA Business Class cabins means that some passengers have to step over other passengers feet when the footrests are in operation.

This is one drawback of the existing Club World layout but newer aircraft such as the A350-1000 being introduced into the BA fleet in 2019 have overcome this problem by completely redesigning BA Business Class and introducing “Suites” with doors.

We choose Row 7, seat J & K as our preferred option. My choice, 7K Window seat was chosen due to being located facing the bulkhead wall resulting in me not having anyone to step over other passengers feet. 

 

787-9 Club World row 7 seat k

On first impressions entering the 787-9 Business Class cabin we were very impressed. The interiors in Club World look modern with shades of Grey & Beige with silver trims. Blue Mood lighting illuminated the ceiling lines underneath the storage lockers. 

The carpets looked clean and not worn and the general cleanliness of all surfaces were of a high standard. 

The “Mini” cabin has an intimate feel to it and a great view into the First class cabin which did not look much larger than Business.

Already placed on my seat as i arrived was a White Company mattress topper & blanket & a large BA logo pillow with a set of noise cancelling headphones.

One observation we made were that the windows in our cabin were all blacked out as we arrived, it gave a surreal feeling as if you were in a tunnel on a train. After being seated i decided to play around with the touch controls for my Windows and discovered that you had to alter the settings to daylight. These new window touch controls are a vast improvement on the old style shutter system. 

BA 787 window touch controls

Not long after being seated a very friendly BA Cabin Crew member handed out hot towels to us to refresh with and a glass of Champagne & bottles of water. Located under the In-Flight entertainment screen compartment a smart, swivel style retractable tray is also housed.

British airways white company amenity kit

All British airways Business Class Club World passengers now receive an updated White Company amenity kit containing an eye mask, flight socks, toothpaste & toothbrush & various moisturisers on every flight.

The In-Flight entertainment system is an updated version with full touch screen controls or by using the remote control situated next to your seat. The IRE screen folds neatly away when not in use into its housing. I found a new 3D version of the flight path route map installed along with a comprehensive selection of Movies, Documentaries, Music, Games, News & audiable books.

After about 20 minutes we were offered any drinks we selected from the Club World menu handed out. I decided to give alchohol a miss on this occasion and opted for a soft drink mixer called a “Fizzberry” which contains a mixture of Fever Tree tonic water, Cranberry juice, ice & a slice. This was served up in a chunky mixer glass with a bowl of spiced nuts, both were very good.

BA Club World non alcoholic drinks

Not too long into our flight time, approx 40 mins since departure we were handed our Club World Dining menu’s. We had a mixed experience of British airways Business Class Long Haul dining on our last flight from Gatwick to Male (Maldives) Review found by clicking here ->BA Club World Gatwick to Male Review <- so we waited with anticipation of the newly improved CW dining experience. 

We ordered off the Club World dining menu.

Starters:

Smoked Chicken Terrine with a Pickled Ginger / Samphire

Mains:

Sea Trout with crushed new potatoes, roasted root vegetables, Lemon cream sauce.

Dessert:

Cheese board with Grapes / Figs.

Wine, soft drinks or Water was offered to accompany our meals.

 

Wow, what an improvement on our previous Club World Dining experience on the 777-200.

The starter was tasty with unusual accompanying flavours from the pickled ginger / samphire.

The mains in my opinion was very good, especially for Fish served on an airplane. The crushed new potatoes were delicious, root vegetables especially the carrots held a good flavour and the lemon cream sauce was delicious.

Since our last British airways Club Europe short haul Business Class experience earlier this year, Review found by clicking here ->BA Club Europe Review<-, I decided to once again sample the excellent Cheese board. This consists of quality, British cheese’s such as Coastal Cheddar / Somerset Brie, biscuits with Grapes & dried Figs.

As an overall opinion, I would rate this Club World meal at an 8 out of 10.

On our return flight back to London we choose the following Club World Meals:

BA Club World mezze board

Starters:

Mezze board consisting of roasted Aubergine, peppers tomatoes, hummus, halloumi cheese. This starter was OK, a little bland in places & very cold.

Mains:

Club World king prawn curry

The King Prawn curry was very light in flavour with the sauce without much punch. The rice was cooked well but due to the lack of sauce be a a little dry. The King Prawns were toast though with roasted peppers.

Dessert:

Chocolate pudding with a sponge base.

BA Club World chocolate dessert

A bit cold once again and lacking flavour.

Overall Meal Rating: 6 out of 10.

The British airways 787-9 Club World Lie-Flat Seat

The BA Business Class seats on all long haul flights have the ability to completely Lie-flat resulting in a bed style seat.

In order to lie flat on the Club World seat, the footstool needs to be positioned horizontal first, this action results in the final section of your lie flat seat bed. The actual seat needs to be operated by controls located in the separation panel to position your seat flat which then meets the footstool to make a connected horizontal platform.

With a horizontal platform to work with, we used the new White Company padded mattress topper, blanket & pillow as our bedding. The padding on this plane’s Club World seat was comfy so adding the new bedding made the experience of sleeping pleasurable.

I managed to catch a few hours of sleep on this flight which is unusual for me as I usually cannot sleep on planes even in Business Class.

Club World 787-9 Storage Trays, IFE Controller, Seat adjustments

The Club World seat comes with useful, additional such as a storage drawer located under your foldaway tray / IFE at floor level. The storage drawer is large enough to hold a laptop, headphones, menus etc and comes in very handy when you want to store your tray away.

BA 787 drawer

The IFE  controller is located me to your seat housed in its own compartment. The ergonomics are slightly weird as you have to twist to take the controller out of its housing. The IFE Controller is duo sided, one side with shortcut buttons and the rear do using with on screen gaming. The controller is attached by wire and retracts back into the housing.

BA 787 IFE controller

The Business Class seat has its own electronic controls situated in the separation wall housing, Containing three separate adjustments, one controls angle, one control controls the back section of the seat and one adjusts height.

The seat also has two power points, one is USB & 3 Pin Socket, handy if you need to recharge your tablet, smart phone or laptop.

BA 787-9 Dreamliner Business Class Observations / Recommendations

In our opinion the British airways 787-9 Dreamliner is a definite improvement on the older generation of aircraft in use such as the Boeing 777.

Just to fly in an aircraft less than four years old is like riding in a newish car, unfortunately though, no new plane smell.

The interiors are crisp with a different colour shades and mood lighting really compliments the cabins. The electronic, adjustable window shades are a nice feature.

Some people appear to think the 787-9 seats in Club World are cramped for some reason, we didn’t find this to be the case especially after flying then previous same seat on the 777. I can seem why people may not like the new middle seat (Coffin) as to me that looked a little claustrophobic sandwiched between two outer seats.

The Catering has certainly improved at BA since a year ago. Overall we would rate our meals fairly highly but always appear to receive a lower standard of meals on our return journeys. This is probably down to the logistics of catering in other countries, we still do not understand why you cannot pre-order your mains for return journeys on BA?

Overall we would highly recommend using the 787-9 in Business Class if you can, keep an eye on the regular British airways world sales as the Seychelles do pop up regularly with good prices for flying the 787-9 in Club World.

To read our Review of our 5 Star Hilton Northolme King Hillside Villa with Pool Review, Click Here -> Hilton Northolme Kind Hillside Villa with Pool Review <-

If you have any questions or would like to leave your comments, please feel free to comment below.

British Airways Lounge Heathrow 2019 Review

British Airways Lounge Heathrow 2019 Review

If your not already aware, British airways at Terminal 5, Heathrow airport has three BA Business Class lounges in total spanning across two buildings.

What’s most surprising is that many passengers flying Business class out of this Terminal mostly only know of two lounges based in building A, and not the in our opinion the best British airways lounge located in Building B.



Can I pay to use the BA lounge at Heathrow?

The eligibility of entry to any of the British airways lounges at Heathrow airport consists of passengers required to be flying on British Airways in Business class / First Class either in Long Haul Club World or Short Haul Club Europe. Passengers cannot pay cash to access any BA Lounge.

Can I access BA lounge if not flying BA?

Passengers not flying on any British Airways cabin class above will not be allowed entry to any lounge run by BA or other OneWorld alliance at Heathrow. Passengers cannot pay cash to access any BA Lounge.

Eligibility is also granted to these lounges if a passenger is flying on any OneWorld alliance aircraft in Business Class or hold either British airways Silver / Gold executive club status.

Entry to any of BA lounge’s throughout the world cannot be purchased like other lounges that you can either Pre buy your entry online or pay at the door to access.

Our Personal Experience’s of all the BA Business Class Lounges at Heathrow, Terminal 5

We cant stress enough in this game that research, research & more research is so important in order to make your journey as painless as possible and along the way hopefully add a bit of luxury & relaxation before you start your BA flight.

That is what we done before flying out of Terminal 5 and boy are we glad we did our research as we discovered a real Gem in the rough. we are talking an oasis of calm and tranquility with a touch of luxury in an otherwise extremely chaotic terminal 5 in only one BA lounge out of three located at T5.

Our BA Lounge Experience starts here…

BA Business Class Club 787

Ten months ago we our booked British airways, Club World Business Class flights departing from Heathrow Terminal 5 to the Seychelles.

Review Found by Clicking Link Below:

BA 787-9 Business Class Review

We had not flown out of London Heathrow Terminal 5 for many years now and always remembered our last experience of this terminal to be somewhat chaotic and extremely busy with passengers.

That’s is why its known as one of the busiest Terminals in the world.

Also, our last journey departing from T5 on British Airways consisted of us flying BA Premium Economy so we did not experience the pleasure of complementary BA Business class lounge access back then as you do with Club World.

We started our research way back last year on all the lounges we could access at Heathrow ,Terminal 5 with our Business Class eligibility.

Our research discovered that we could gain entry to three lounges spanning across two buildings at T5 (North & South).

Where is the British Airways Lounge in Heathrow?

Heathrow consists of many terminals but to find the British Airways Lounge in Heathrow T5 you need to pass through security then up the escalators in Building A, South. Then to locate the 2nd lounge travel to Building A, North. A third British Airways Lounge in T5 can be located in Building B, South.

With notes on the locations of all three British Airways Business Class lounges in our back pocket we started our lounge experiences in T5 Building A. 

British Airways Business Class Galleries Lounge Terminal 5 Building A, North

BA British airways business class galleries lounge terminal 5 heathrow

This was the first BA lounge on our list to access. After fast track security we arrived in Building A at Heathrow Terminal 5.

To locate the BA Galleries Business Class Lounge in Terminal 5 North, Building A you need to walk past most of the shops towards the lifts or escalators. We used the escalator on this occasion with signage depicting the location of the BA Business class Galleries lounge, North.

Travelling up the escalator to the BA Galleries Business Class lounge we viewed the famous Black Horse statue as a light on the landing level & a large model of a British airways aircraft before entering the Galleries Lounge. 

Arriving at the Check in area to the BA Galleries Business Class lounge, North we noticed two check in desks staffed by British airways personnel.

At this stage we noticed already many passengers queuing to access this lounge which should of acted as a warning sign to us already of what was to come!

Entry was swift with the scan of our boarding passes at check in, we ventured forward past the British airways separation panels obscuring the view of the main lounge entrance behind.

This is when the reality kicked in, this particular lounge is extremely busy probably due to we think it being the “Galleries Lounge” as the “Galleries” name is used for other British airways lounges throughout the world. Maybe people head for the Galleries lounge first out of the two located in Building A.

As you enter you can either turn left to a large seating zone with Windows surrounding the entire area. Immediately facing you as you enter a large magazine / newspaper rack with the toilets located behind.

To the right a self serve food & Drink area with a limited amount of cold & hot foods on offer, tea and coffee machines, refrigerators containing cold drinks and a counter top area containing water / wines on ice.

BA galleries club world T5 Heathrow lounge

We grabbed a glass of water and looked further down to the right from the food & drink area and for as far as the eye could see we viewed lots of seating areas but extremely busy with most Seats already taken.

This is unusual for us to experience such a busy lounge and to be honest it did not appeal to us so for the first time in our lives we decided to leave rather sharpish.

In our personal opinion an airport lounge should be somewhere to relax, grab a bite to eat and maybe enjoy a glass of wine / Champagne before a long flight. Not a place to fight for personal space and have to virtually to sit right on top of other people whilst feeling lucky to find something to eat and drink.

This is the reason why we stayed all of five minutes in this lounge, so onto the next Business Class Lounge in Building A.

Let’s hope the next lounge is much better, read on to find out…

British Airways Business Class Galleries Lounge Terminal 5 Building A, South

BA Business Lounge Terminal 5 south

To locate the British airways Business Class Lounge building A, South you make your way through security and once in the main terminal head up the escalators.

Once at the top of the escalators look to the right handside and you will see the entrance to the BA lounge.

After our previous experience in the BA lounge in Building A, North we were expecting a much improved lounge and facilities from British Airways. With anticipation growing we checked in at reception and with greater expectations we walked through into the main lounge area.

Then suddenly as the main walkway opened up our greatest fears once again grew quickly into reality. This cannot be true, what we viewed before us was even worse than the Galleries Lounge in Building A, North we had just come from. 

BA Business Lounge Terminal 5 south food area

This main self serve food and drink area was busy, dirty with food scraps observed on the floor and rammed with people sitting on bench style seating right next door.

The entire lounge spans across one side of the terminal with Windows to most sides. It is large with numerous areas of seating. All seating areas looked very crowded with hardly any spare seats left. We decided to not bother with queuing for any food or drinks and made our way to the left side of the lounge to more seating areas.

One positive we noticed about this lounge was the facilities to take a shower with an assistant available to provide clean towels. 

BA Business Lounge Terminal 5 south food area

The main seating areas consist of comfortable armchairs, leather tub chairs and sofas. Round tables and side tables some with sidelamps.

There was another area to serve yourself coffee, teas and beverages with a selection of pastries, biscuits etc. One seating area was separated by a wall of wine bottles, very similar In design as the BA Business Class Galleries Lounge at Gatwick airport – Review found here – BA Business Lounge Galleries North Gatwick.

We made our way to the only available seating area consisting of armchairs and sofas next to the windows overlooking the runways. We literally had to walk to the end of the lounge to find seating space on a sofa for two people. That was an indication of how many people were actually in this lounge on a Wednesday afternoon and not during any school term holidays or peak season.

We observed during our visit what looked to be atleast 200 passengers in this lounge at that given time. Once seated with a cup of tea we were greeted by a friendly member of staff handing out free mini tubs of ice cream which was greatly accepted in the hot atmosphere. After our tea and ice cream we decided to make a retreat and find our last lounge located at Building B.

We hoped and prayed the last lounge would be the Saviour of the day and finally allow us some time to sit back and relax before our 10 hour flight. We made our way out of the lounge and asked directions from the Check in staff to the British airways lounge in building B.

British Airways Business Class Galleries Lounge Terminal 5 Building B, South

British airways Business Class Galleries Lounge Terminal 5 Building B

To locate this BA Lounge you have to take the transit one stop from building A to building B or you can walk less than 10 minutes in the underground walkway which spans between both buildings.

We decided to try out the transit on this occasion and once departed we took the elevators up to the first floor where we finally found our last BA Business class lounge of the day. 

As we got to the top of the escalator we immediately noticed how quiet it was here. Where were all the other passengers gone we thought to ourselves?

It was so quiet in this lounge that the reception staff almost looked happy to see us.

Had we finally found our oasis of quiet and calm with a just a hint of luxury? 

The British airways Business Class Lounge located at Building B is what as known as the “Quiet Lounge” to frequent travellers with BA.

As we entered the lounge we could literally count the amount of passengers on two hands. Everything looked clean, orderly with all food items well stocked.

Comfortable seating areas were readily available and the views over parked up planes such as the Iconic British Airways 747 Jumbo made our time extremely interesting here watching 747’s taxing In and out.

We walked up and down the food & drink area, hot & cold foods on offer such as Thai Green curry, meatballs in tomato sauce, potatoes, Indian starters, vegetables, chips and lots more. The cleanliness of the food areas were impeccable and we observed staff constantly cleaning and sweeping & replenishing food trays.



Grabbing a small plate of Thai curry & Indian Starters and a good cup of Union Roast coffee we explored the other seating areas.

Quickly spotting a relaxing space in the corner almost like a booth of two armchairs & side tables overlooking the runway, we finally got to sit down to relax.

Over to our right, we noticed a large separate drinks area with bottles of water / wines & a large selection of spirits on offer. We did notice that no Champagne was out on display unlike the Galleries lounge at Gatwick.

I asked a member of staff and was served two glasses of champagne, delivered to our seating area with a smile.

BA Club World lounge champagne

We really cannot say enough how pleasant this particular lounge is towards the other BA lounges in Building A.

We counted approximately 30 x passengers during our two hour stay here, it really is a secret lounge in our opinion.

Maybe BA passengers cannot be bothered to travel to a separate building to experience another lounge or simply at not aware of the quiet lounge. That’s fine by us as this is our No.1 lounge of choice now out of Heathrow T5 and would prefer it to stay almost the secret lounge.

BA Club World lounge Terminal 5 Building B

I headed out to explore other areas of the Building B, lounge and discovered a Business area consisting of PC’s, printers and a large TV displaying World news.

Adjacent to the Business area another large seating area of sofas, armchairs and a very well stocked drinks area with a large stock of wines. 

BA business lounge Terminal 5 Building B

Even a separate area for kids to entertain themselves with game consoles, Televisions etc called the “Kids Zone”. Designed to give parents and other passengers some peace & quiet.

BA business lounge kids zone Terminal 5 Building B

A few more pictures of the BA Business lounge in Building B..

Our Conclusions / Recommendations on the British Airways Lounge at Heathrow.

After enduring the pain of two overcrowded, dirty and unpleasant British airways Business Class lounges at Heathrow, Terminal 5 we finally found one lounge which served all our requirements. 

All we ask for in a lounge is somewhere to sit in relative comfort and quiet. To relax and enjoy some nice Food and Drinks whilst awaiting our flight departure gate announcement.

Is this too much to ask of BA?

With Heathrow airport being BA’s home hub we expected more from them to be honest. Maybe more staff and facilities in the other two lounges would make the experience better.

Maybe it’s just the sheer amount of Business Class passengers flying out of Heathrow, T5 and two lounges being located in the same building leads to the oassenger overcrowding.

Building B, BA’s Business Lounge in our opinion winds hands down of all the three lounges on offer in T5.

In this lounge you can relax and take in all the wonderful views of the runway, grab a bite to eat and enjoy a good spirit or glass of Champagne or two before your flight.

Yes, Building B is not easy to find on foot, having to take the transit one stop maybe too much hassle for most passengers. But If you can be bothered to spend 5 minutes of your time to find a lounge which offers all you should receive before your flight we strongly recommend seeking out the British airways Business Lounge, Heathrow Terminal 5 located in Building B.

We hope you have found our Review interesting & informative.

We would love to hear your views and opinions on the BA Lounges at T5, please leave your opinions and comments below.